FAQ — Billing, Wardrobe & Account Help
Getting started
How do I create an account?
Sign up with your email, pick your gender identity and primary style direction, and you're in. The whole thing takes two minutes.
What if I'm not sure about my style yet?
Pick what feels closest. You can refine it anytime in your account settings, and the AI will adapt your outfit suggestions immediately.
How many items do I need in my wardrobe to start?
A handful. Five to ten pieces are enough to generate your first outfit. The more you log, the more variety FITFORGE can build.
How long does it take to log my starter wardrobe?
Most people take ten to fifteen minutes. You can add photos or just descriptions — whatever works for you. You don't have to log everything on day one.
Your wardrobe data
What happens to my wardrobe data?
Everything is stored securely on your account. Your items and outfits are only used to generate outfits for you — never shared publicly, never sold, never used to train models on you specifically.
Can I edit or delete items from my wardrobe?
Absolutely. Open your wardrobe anytime and edit item details or delete anything you no longer own. Changes take effect immediately for your next outfit generation.
What about my saved outfits?
They stay on your account as long as you keep them. You can delete saved outfits or remake them anytime.
If I downgrade or cancel, do I lose my wardrobe?
No. Your wardrobe and all saved outfits stay on your account even on the Free plan. You just lose access to Premium or Legendary features until you upgrade again.
Billing, refunds & cancellation
What's the difference between Premium and Legendary?
Premium ($7.99/mo) unlocks unlimited outfit regenerations and advanced style controls. Legendary ($14.99/mo) adds more outfit variety, deeper personalization, and priority support. Free plan gives you basic outfit generation with limited regenerations each month.
When does billing happen?
You're charged once per month on the same date you upgraded. Your subscription renews automatically unless you cancel.
How do I cancel my subscription?
Go to your account settings and select Cancel Subscription. You'll keep full access until the end of your current billing period — no surprise charges, no penalty for downgrading to Free.
Can I downgrade instead of canceling?
Yes. Switch to Free anytime from your account settings. You keep your wardrobe; you just lose the Premium or Legendary features.
What if I was charged by mistake?
Refund requests for accidental charges are handled case-by-case. Reach out through our contact form and we'll sort it.
Outfit quality & regenerating
What if my wardrobe doesn't have enough items for a full outfit?
FITFORGE will tell you. It won't invent clothes you don't own. If you're missing basics in a category, it'll let you know exactly what to add.
How does the Regenerate button work?
Tap it to ask the AI for a different outfit from the same wardrobe. On Free you get a limited number per month. Premium and Legendary give you unlimited regenerations.
Why don't I have more outfit options?
The more items you log, the more combinations FITFORGE can suggest. Start with basics and fill in from there — you'll unlock way more outfits as your wardrobe grows.
Can I save an outfit I like?
Yes. Save outfits to a personal collection so you can rebuild them or shuffle looks around later.